Production Support

GrayMatter develops tailored Production Support packages in collaboration with key stake holders and deliver packaged 'Production Support' to customers. This allows customers to reassign resources to more productive design and development projects and maximize returns made on BI investments. GrayMatter provides multiple types of Pentaho Support, Pentaho Developers to various customers worldwide. This helps customers not only cut costs but in a plethora of additional ways like provides access to GrayMatter's repository of Best Practices, processes, Knowledge base; Enables better coverage of all aspects of a customer’s BI and analytics environment besides quick turn around on any ramp-up or ramp-down of resources as needed. Information & QUESTIONS below highlights various PAIN areas within Production Support areas that we cover and some use case showcasing our success.


CHECK OUT WHICH QUESTIONS BELOW RESONATE WITH YOUR REQUIREMENT AND WE WILL BE HAPPY TO BE OF HELP.

 
 
PENTAHO EXPERTS - JUST A CLICK AWAY!
Pentaho Support
 

Project spotlight

Customer
B P C L India
project duration
OVER FIVE YEARS

Project Synopsis

GrayMatter implemented highly scalable Enterprise Data Warehouse built on MSSQL server using Pentaho Data Integration, integrating around 12 source systems like Oracle HRMS, SAP, Sales force and others. Based on business need GrayMatter integrated data from 28 switches (Nortel, dell, Avaya etc) with approximately around 20million records per hour. High volume data marts with Client, QA &Employee data was created. Customized Pentaho BI platform for all their analytics and reporting needs to Operations, Sales, Management &Executive Teams. Custom built LDAP security authentication to authenticate and authorize against Stream’s multiple LDAP servers. The volume of data kept increasing exponentially not only in size but also in variety and type. GrayMatter successfully modelled the Big Data solution using Pentaho Big Data friendly platform.

 

Testimonial

Pentaho BI ConsultantDr. U.V. Girish Kumar (GM –IT&BI) BPCL

“In our Retail SBU – In &Out stores business thrives on the software, services and maintenance support provided by GrayMatter Software Services Pvt. Ltd. It is a complete solution that they provide, which helps us take business decisions with no lag time and with accuracy. This comprehensive Retail Stores Management solution gives us the flexibility to be ahead of times and competition. We are glad that we implemented the suggested dashboards and reporting tools based on GrayMatter’s expertise in Pentaho, which has resulted in capabilities like drill-down, slice and dice enabling a comprehensive analysis on the latest Enterprise data that is received through GrayMatter’s Retail store management solution."

Read More Testimonials

Pentaho Support Case Study

Pentaho BI Client - Bharat PetroleumBHARAT PETROLEUM CORPORATION LIMITED

“ Strategic Delivery of Software, Services and Production Support”

Read Case Study

more about the service

 

NO ONE KNOWS PENTAHO BETTER THAN US GLOBALLY! Contact Us

captcha